Orcon Reviews

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User's Rating:

The internet is at the heart of everything we do at Orcon – from providing broadband services to homes and businesses across the country, to a raft of hosting and domain services. The first company in New Zealand to unbundle the local loop and the first to provide Ultra Fast Broadband services, Orcon offers quality products, backed by outstanding service.

  • User's Rating:

    Connection Speed

    Cust. & Tech. Support

    Value

    Been with Orcon almost from the start

    REVIEW:

    I can honestly say that I have never had any problems with them.
    dailywp.com

    REVIEWED BY:
    Fred Bremford
    Oct 18,2012

  • User's Rating:

    Connection Speed

    Cust. & Tech. Support

    Value

    I've always had excellent service from Orcon

    THE GOOD:

    Their customer service is amazing and helpful, and their broadband service is fast and reliable.

    THE BOTTOM LINE:

    Three years later I still don't want to leave.

    REVIEW:

    I've always had excellent service from Orcon. Their customer service is amazing and helpful, and their broadband service is fast and reliable. I signed up as they didn't have long-term contracts and I've had problems with other providers in the past so wanted to be able to change easily if I wasn't happy with their service, but three years later I still don't want to leave.
    dailywp.com

    REVIEWED BY:
    Katherine
    Oct 17,2012

  • User's Rating:

    Connection Speed

    Cust. & Tech. Support

    Value

    Have had nothing but fantastic service

    THE GOOD:

    Modem had arrived and all ready to go before I had even moved in!!

    THE BOTTOM LINE:

    Would and have recommended them to all.

    REVIEW:

    Have had nothing but fantastic service, modem had arrived and all ready to go before I had even moved in!! Have always had excellent phone service and very helpful staff on the phone, even when it was my error, they were helpful.......would and have recommended them to all.
    dailywp.com

    REVIEWED BY:
    Bernadine
    Oct 15,2012

  • User's Rating:

    Connection Speed

    Cust. & Tech. Support

    Value

    No problems

    THE GOOD:

    No problems with speed.

    REVIEW:

    No problems. Tech very helpful with setting up email on smartphone. No problems with speed.
    dailywp.com

    REVIEWED BY:
    Kelvyn
    Oct 15,2012

  • User's Rating:

    Connection Speed

    Cust. & Tech. Support

    Value

    Orcon has always come out on top

    THE GOOD:

    Their technical and financial support staff have always been knowledgeable.

    THE BOTTOM LINE:

    I regularly investigate other ISPs to see if I can get a better deal, but Orcon has always come out on top.

    REVIEW:

    I've used Orcon's web site to switch between various services and packages over the last four years, and have had no issues whatsoever. Their technical and financial support staff have always been knowledgeable, competent and friendly. I regularly investigate other ISPs to see if I can get a better deal, but Orcon has always come out on top.
    dailywp.com

    REVIEWED BY:
    Corrie
    Oct 15,2012

  • User's Rating:

    Connection Speed

    Cust. & Tech. Support

    Value

    OK, so I am not a techy

    THE GOOD:

    Been with Orcon for 5 months and so far it has been a good relationship.

    REVIEW:

    OK, so I am not a techy, really only use the web for email, facebook and bit of shopping. Been with Orcon for 5 months and so far it has been a good relationship, a couple of issues and these were both sorted quickly by a helpful support team.
    dailywp.com

    REVIEWED BY:
    John M
    Oct 12,2012

  • User's Rating:

    Connection Speed

    Cust. & Tech. Support

    Value

    I switched to Orcon about 6 months ago

    THE GOOD:

    Genius plans a great, bring on fibre!

    REVIEW:

    I switched to Orcon about 6 months ago in search of better value for money, which I definitely found. I had also become disillusioned with my previous ISP which had evolved from independent IHUG to mega Goliath bully. Genius plans a great, bring on fibre!
    dailywp.com

    REVIEWED BY:
    Andrew C
    Oct 11,2012

  • User's Rating:

    Connection Speed

    Cust. & Tech. Support

    Value

    I've been with Orcon for 4 years

    THE GOOD:

    They offer great products, service and support.

    THE BAD:

    Getting through to someone is a challenge.

    REVIEW:

    I've been with Orcon for 4 years and am now on Genius which has saved me a small fortune. I have called them twice with support issues and although getting through to someone is a challenge they offer great products, service and support.
    dailywp.com

    REVIEWED BY:
    Steve B
    Oct 11,2012

  • User's Rating:

    Connection Speed

    Cust. & Tech. Support

    Value

    I've just upgraded to an Orcon Genius

    THE GOOD:

    Technical support have always come through.

    REVIEW:

    I've just upgraded to an Orcon Genius, and couldn't be happier. Faster, a larger data cap, and cheaper than before. Technical support have always come through (but do sometimes need a tickle...)
    dailywp.com

    REVIEWED BY:
    Mark C
    Oct 5,2012

  • User's Rating:

    Connection Speed

    Cust. & Tech. Support

    Value

    Been with Orcon a few years.

    THE GOOD:

    No major issues. Good response when necessary.

    REVIEW:

    Been with Orcon a few years.No major issues.Good response when necessary.Have more than one friend who complains about service generally. Am I one of the lucky ones?? Reading thru some of the reviews it sure seems like it.Anyway so far it works for me.Keep it up. Frank
    dailywp.com

    REVIEWED BY:
    F.Fandam
    Oct 4,2012